Payment, Refund, Withdrawal, and Transfer Policies
NOTE: Santa Fe Workshops continues to closely monitor the public health situation regarding COVID-19 (Coronavirus) and is following recommendations from the Centers for Disease Control and Prevention, along with the state of New Mexico and the county of Santa Fe, to ensure the safety of our students, faculty, visitors and staff during the pandemic.
Along with the wide variety of online programming currently being offered, in-person workshops are being scheduled and will continue throughout 2021 as restrictions allow. Efforts regarding on-campus sanitation, prevention, monitoring, and precautionary measures are in place so that your experience is as safe and comfortable as possible.
Space in our workshops is limited and we rely on your attendance to make important arrangements and logistical preparations for every workshop. Our participants are important to us and if for any reason you need to withdraw from a workshop or wish to transfer to a different workshop, please notify us in writing (email to info@santafeworkshops.com) as soon as possible.
Payments
A deposit payment is due at the time of your registration to reserve a spot in the workshop. All payments can be made through our website or over the phone by calling 505-983-1400, ext. 111 with an American Express Card, MasterCard, Visa, or Discover Card. We also accept payment by way of check or money order sent to 50 Mount Carmel Rd. Santa Fe, NM 87505. Certain workshops require a portfolio review and final acceptance is not confirmed until your portfolio has been received, reviewed, and accepted.
Once the workshop is called a “Go”, participants will receive notification and a statement of account that will specify the balance due and the due date. Santa Fe Photographic Workshops and Writers Lab (SFPW) reserves the right to withdraw any registration if the balance due has not been received within 5 business days of the due date specified on the invoice and will result in no refund. Late payments will be subject to a 5% penalty, applied to the balance due.
There are no exceptions to these policies and SFPW is not responsible for cancellations due to medical or other emergencies. Should SFPW cancel an itinerary, all fees and deposits are refunded in full or may be transferred to another workshop within 12 months. SFPW is not responsible for reimbursement of non-refundable airline tickets in the event of a workshop cancellation. Please check on your workshop status before making travel arrangements. We strongly recommend that you purchase trip cancellation/travel insurance.
Grace Period
We offer a 48-hour grace period on new registrations. If you have second thoughts about participating in your workshop within 48 hours of your registration, we will refund your payment, less a $60 processing fee.
Transfers
We will do our best to accommodate transfers, however we reserve the right to approve or reject any transfer request. Transfer request will only be considered if made within the following time frames, based on the workshop you are transferring from:
- Domestic Workshops (2021) - More than 60 days prior to the start date of your workshop
- International Programs - More than 75 days prior to the start date of your program
- Other Programs - We produce innovative, new programs every year that may require a different cutoff date for transfer requests and withdrawals. See below for the terms of these programs.
All approved transfers will be subject to a $60 transfer fee and the new workshop or program must be completed within 12 months of the withdrawal.
We provide the following withdrawal and refund policies for our various workshops and programs:
Programs with special policies are listed below:
2021 SFW Online workshops & SFW: Perspectives
Undiscovered Eastern Europe: Romania with Jennifer Spelman & Michael Amici
Morocco: A Photographic Journey with Jennifer Spelman
Domestic Workshops (including June, Summer* and Fall 2021 in Santa Fe)
- Withdrawal more than 60 days prior to the start date of your workshop, SFW will refund all payments made. This includes cancellations by participants for reasons due to Covid-19 concerns.
- Withdrawal between 60 and 30 days prior to the start date of your workshop, SFW will refund all payments made, less a cancellation fee equal to 50% of the deposit.
- Withdrawal between 30 and 15 days prior to the start date of the workshop, SFW will retain 50% of the workshop tuition or package price.
- Withdrawal less than 15 days prior to the start date of the workshop will result in no refund.
*Although we are enthusiastic and optimistic about our 2021 summer workshop program (July 5-August 13) in Santa Fe, we are also well aware that not everyone is comfortable committing to an in-person experience at this time. Fear not—we are waiving our cancellation fees through May 7, 2021. On May 3rd we will a make a final decision on our summer workshops and let all those registered know, and you will have until May 7 to make your decision.
NOTE: If SFW is forced to cancel your workshop prior to start date due to COVID restrictions, a full refund of funds paid will be offered
International Programs (including San Miguel de Allende 2021* and Oaxaca 2021)
- Withdrawal more than 75 days prior to the start date of your workshop, SFW will refund all payments made. This includes cancellations by participants for reasons due to Covid-19 concerns.
- Withdrawal more than 45 days prior to the start date of your workshop, SFW will refund all payments made, less a cancellation fee equal to 50% of the deposit.
- Withdrawal less that 45 prior to the start date of the workshop will result in no refund.
*Although we are enthusiastic and optimistic about our 2021 fall workshop program in San Miguel de Allende and Oaxaca, we are also well aware that not everyone is comfortable committing to an in-person experience at this time. Fear not—we are waiving our cancellation fees through July 16, 2021. On July 12 we will a make a final decision on our fall workshops and let all those registered know, and you will have until July 16 to make your decision.
NOTE: If SFW is forced to cancel the trip due to changes in COVID restrictions, full refund of funds paid will be offered.
2021 SFW Online Workshops & SFW: Perspectives
[For online workshops starting in 2021]- Withdrawal more than 30 days prior to the start date of your workshop*, SFW will refund your payment, less a $60 processing fee.
*If cancellation notification is received more than 30 days out, transfers will be allowed. There will be a $60 transfer fee charged on the new workshop. - Withdrawal between 30 and 15 days prior to the start date of the workshop, SFW will retain 50% of the workshop tuition.
- Withdrawal less than 15 days out will result in no refund.
Undiscovered Eastern Europe: Romania
To reserve your space in
We rely on your attendance to make important arrangements and logistical preparations, so if for any reason you need to withdraw, please notify us in writing (send email to info@santafeworkshops.com) before April 16, 2021, and your deposit (and any additional funds already paid) will be refunded to you in full. The full deposit will be retained for cancellations received anytime between April 16, 2021 and May 31, 2021. The trip balance is due no later than May 31, 2021. If notification of cancellation is made after this date, we must retain all fees paid. NOTE: If SFW is forced to cancel the trip due to COVID restrictions, full refund of funds paid will be offered.
It is required that you purchase trip cancellation/travel & medical insurance for this trip.
Morocco: A Photographic Journey
To reserve your space for Morocco: A Photographic Journey with Jennifer Spelman, November 8-20, 2021, a deposit of $1,000 is required at the time of registration. Minimum enrollment for this trip is 8 participants and SFW’s decision to run or cancel this trip will be made no later than May 25, 2021.
We rely on your attendance to make important arrangements and logistical preparations, so if for any reason you need to withdraw, please notify us in writing (send email to info@santafeworkshops.com) before May 25, 2021 and your deposit (and any additional funds already paid) will be refunded to you in full. The full deposit will be retained for cancellations received anytime between May 25, 2021 and July 1, 2021. The trip balance is due no later than July 16, 2021. If notification of cancellation is made after this date, we must retain all fees paid. NOTE: If SFW is forced to cancel the trip due to COVID restrictions, full refund of funds paid will be made.
It is required that you purchase trip cancellation/travel & medical insurance for this trip.