Payment, Refund, Withdrawal, and Transfer Policies
Space in our workshops is limited and we rely on your attendance to make important arrangements and logistical preparations for every workshop. Our participants are important to us and if for any reason you need to withdraw from a workshop or wish to transfer to a different workshop, please notify us in writing (email to info@santafeworkshops.com) as soon as possible.
Payments
A deposit payment is due at the time of your registration to reserve a spot in the workshop. All payments can be made through our website or over the phone by calling 505-983-1400, ext. 111 with an American Express Card, MasterCard, Visa, or Discover Card. We also accept payment by way of check or money order sent to 50 Mount Carmel Rd. Santa Fe, NM 87505. Certain workshops require a portfolio review and final acceptance is not confirmed until your portfolio has been received, reviewed, and accepted.
Once the workshop is called a “Go”, participants will receive notification and a statement of account that will specify the balance due and the due date. Santa Fe Photographic Workshops and Writers Lab (SFPW) reserves the right to withdraw any registration if the balance due has not been received within 5 business days of the due date specified on the invoice and will result in no refund. Late payments will be subject to a 5% penalty, applied to the balance due.
There are no exceptions to these policies and SFPW is not responsible for cancellations due to medical or other emergencies. Should SFPW cancel an itinerary, all fees and deposits are refunded in full or may be transferred to another workshop within 12 months. SFPW is not responsible for reimbursement of non-refundable airline tickets in the event of a workshop cancellation. Please check on your workshop status before making travel arrangements. We strongly recommend that you purchase trip cancellation/travel insurance.
Grace Period
We offer a 48-hour grace period on new registrations. If you have second thoughts about participating in your workshop within 48 hours of your registration, we will refund your payment, less a $60 processing fee.
Transfers
We will do our best to accommodate transfers, however we reserve the right to approve or reject any transfer request. Transfer request will only be considered if made within the following time frames, based on the workshop you are transferring from:
- Domestic Workshops - More than 45 days prior to the start date of your workshop
- International Programs - More than 75 days prior to the start date of your program
- Other Programs - We produce innovative, new programs every year that may require a different cutoff date for transfer requests and withdrawals. See below for the terms of these programs.
All approved transfers will be subject to a $60 transfer fee and the new workshop or program must be completed within 12 months of the withdrawal.
We provide the following withdrawal and refund policies for our various workshops and programs:
Programs with special policies are listed below:
On the Road workshops with Eddie Soloway
Other Programs: Studio Tours
Nepal: Himalayan Festivals, Sacred Landscapes, and Beyond with Thomas Kelly
Undiscovered Eastern Europe: Romania with Jennifer Spelman & Michael Amici
Domestic Workshops*
- Withdrawal more than 30 days prior to the start date of your workshop, SFPW will refund all payments made, less a cancellation fee equal to 50% of the deposit.
- Withdrawal between 30 and 15 days prior to the start date of the workshop, SFPW will retain 50% of the workshop tuition or package price.
- Withdrawal less than 15 days prior to the start date of the workshop will result in no refund.
* also Vancouver Island workshop in May 2019
International Programs
- Withdrawal more than 60 days prior to the start date of your workshop, SFPW will refund all payments made, less a cancellation fee equal to 50% of the deposit.
- Withdrawal less that 60 prior to the start date of the workshop will result in no refund.
Other Programs: Studio Tours
- Withdrawal less than 15 days prior to the start date of the workshop will result in no refund.
On the Road workshops with Eddie Soloway
Balances for On the Road workshops with Eddie Soloway (for example, Big Sur and Urban Parks programs) are due 45 days before the start
date. Transfers will be considered if received more than 45 days before the start date of your workshop.
- Withdrawal more than 45 days prior to the start date of your workshop, SFPW will refund all payments made, less a cancellation fee equal to 50% of the deposit.
- Withdrawal between 45 and 30 days prior to the start date of the workshop, SFPW will retain 50% of the workshop tuition or package price.
- Withdrawal less than 30 days prior to the start date of the workshop will result in no refund.
Nepal: Himalayan Festivals, Sacred Landscapes, and Beyond with Thomas Kelly
To reserve your space for Nepal:Himalayan Festivals, Sacred Landscapes, and Beyond with Thomas Kelly, February 16-26, 2020, a deposit of $1,000 is required at the time of registration. Minimum enrollment for this trip is 4 participants and the decision to run this trip or not will be made no later than November 25, 2019.
We rely on your attendance to make important arrangements and logistical
preparations, so if for any reason you need to withdraw, please notify us in
writing (email to info@santafeworkshops.com is okay) before October 19, 2019.
At that time, we will refund your deposit, less a $500 cancellation fee. The
full deposit will be retained for cancellations received between November 25, 2019 and December 23, 2019. Trip balance will be due no later than December 23, 2019. If notification of cancellation is made after this date, we must retain
all fees paid. Transfers will be considered if received before November 25, 2019.
Morocco: Color of Light with Arthur Meyerson
To reserve your space for Morocco: Color of Light with Arthur Meyerson, May 21-June 1, 2020, a deposit of $1,000 is required at the time of registration. Minimum enrollment for this trip is 8 participants and the decision to run this trip or not will be made no later than December 23, 2019.
We rely on your attendance to make important arrangements and logistical preparations, so if for any reason you need to withdraw, please notify us in writing (email to info@santafeworkshops.com is okay) before December 23, 2019. At that time we will refund your deposit, less a $500 cancellation fee. The full deposit will be retained for cancellations received between December 23, 2019 and January 22, 2020. Trip balance will be due no later than January 22, 2020. If notification of cancellation is made after this date, we must retain all fees paid. Transfers will be considered if received before December 23, 2019. It is required that you purchase trip cancellation/travel & medical insurance for this trip.
Undiscovered Eastern Europe: Romania with Jennifer Spelman & Michael Amici
To reserve your space for Undiscovered Eastern Europe: Romania with Jennifer Spelman and Michael Amici, August 14-25, 2020, a deposit of $1,000 is required at the time of registration. Minimum enrollment for this trip is 8 participants and the decision to run this trip or not will be made no later than March 17, 2020.
We rely on your attendance to make important arrangements and logistical preparations, so if for any reason you need to withdraw, please notify us in writing (email to info@santafeworkshops.com is okay) before March 17, 2020. At that time we will refund your deposit, less a $500 cancellation fee. The full deposit will be retained for cancellations received between March 17, 2020 and April 16, 2020. Trip balance will be due no later than April 16, 2020. If notification of cancellation is made after this date, we must retain all fees paid. Transfers will be considered if received before March 17, 2020. It is required that you purchase trip cancellation/travel & medical insurance for this trip.